Compliments

Just as complaints help us improve our services, compliments help our awareness of the policies, systems and activities that work well. We welcome compliments on any aspect of our service.

We may use extracts from complimentary comments or correspondence in newsletters or on the website, but will not reveal identities without the express consent of the source.

"Thank you to the new Caretaking team. I haven't seen the lane so clean and tidy in years." - June 2025

"Thank you for all your very professional kindness and support,  with my new apartment. None of this would have been possible without your help" - May 2025

We have received a particularly high amount of positive feedback on the work done by our Estate Caretakers. Residents have been very impressed with the standard of work they carry out and have noticed a huge difference in the tidiness of backcourts and the general area. Many residents will be familiar with them by now - say hello if you see them out and about!