Rent Charges and Paying Your Rent
Rent is the Association’s main source of income and pays for repairs, services, investment works and insurances.
All rents are due in advance on the 28th day of every month.
Rent levels are set according to an amenity scale, so larger flats or those with dining kitchens will be more expensive than properties with galley kitchens or very small bedrooms.
We normally review rent charges once a year, consulting tenants on increase proposals during December or January, before taking effect from the 1st of April each year.
It is important that you keep your rent account up to date.
You can now pay online using the customer portal My Home. Please click the button below to log in and make your payment, or see the drop-down menu for other ways to pay.
Service Charges
While all tenants pay the basic rent charge. Some tenants receive additional services which are calculated separately, although you may pay basic rent and services together.
For mainstream tenants, the most common service charge is for stair cleaning.
Your annual notification of rent increase will explain any combination of rent and service charge that may apply to your property.
Tenants in the retirement housing complex pay a range of services charges to cover communal costs. These are fully explained at the application stage.
Find Out More About Different Ways To Pay Your Rent
To set up a direct debit, please call our office on 0141 285 7910.
Standing Orders are another way to spread payments monthly. To set up a standing order, please contact the office and speak to the Factoring Department.
Pay your account online using the AllPay portal. You’ll need your AllPay card number to complete the payment. You can visit our AllPay Secure Website if you have a payment card.
You can also make payments at the Post Office or any PayPoint outlet using your AllPay swipe card. If your card is lost, contact the Association to request a replacement.
Pay 24/7 using the AllPay automated payment line: call 0844 577 8321 and have your AllPay card number ready.
Alternatively, Housing Management staff can take payments via telephone or in-person at the office, which can be reached on 0141 285 7910.
Please make cheques payable to Yorkhill Housing Association Ltd.