Our policies are available to read by selecting the appropriate department on the navigation panel. If you require any assistance in reading these, or if you would like them in an alternative format, please contact us.
You can find a table at beneath all our policy documents summarising when they were last reviewed and approved by our Management Committee.
Policies
Governance and Corporate
| Title | Added On | File Size | |
|---|---|---|---|
| Code Of Conduct For Governing Body Members | Tue, 20 Oct 2026 | 1MB | |
| Code Of Conduct Staff | Tue, 20 Oct 2026 | 175KB | |
| Complaints Procedure | Tue, 20 Oct 2026 | 604KB | |
| Customer Engagement Strategy 2025-2028 | Tue, 20 Oct 2026 | 250KB | |
| Data Protection Policy | Tue, 20 Oct 2026 | 283KB | |
| Data Retention Policy | Tue, 20 Oct 2026 | 256KB | |
| Entitlement Payments Benefits Policy | Tue, 20 Oct 2026 | 381KB | |
| Equality, Diversity and Inclusion Policy | Tue, 20 Oct 2026 | 279KB | |
| EVH Health And Safety Manual | Tue, 20 Oct 2026 | 4MB | |
| Freedom Of Information Policy | Tue, 20 Oct 2026 | 199KB | |
| Membership Policy | Tue, 20 Oct 2026 | 420KB | |
| Notifiable Events Policy | Tue, 20 Oct 2026 | 306KB | |
| Risk Management Policy | Tue, 20 Oct 2026 | 248KB | |
| Whistleblowing Policy | Tue, 20 Oct 2026 | 186KB | |
| Unacceptable Behaviour Policy | Tue, 20 Oct 2026 | 180KB |
Housing Management
| Title | Added On | File Size | |
|---|---|---|---|
| Abandonment Policy | Tue, 20 Oct 2026 | 119KB | |
| Allocations Policy | Tue, 20 Oct 2026 | 299KB | |
| Antisocial Behaviour Policy | Tue, 20 Oct 2026 | 302KB | |
| Domestic Abuse Policy | Tue, 20 Oct 2026 | 352KB | |
| Mutual Exchange Policy | Tue, 20 Oct 2026 | 153KB | |
| Pets Policy | Tue, 20 Oct 2026 | 195KB | |
| Rent Arrears Policy And Procedures | Tue, 20 Oct 2026 | 281KB | |
| Rent Setting Policy | Tue, 20 Oct 2026 | 197KB | |
| Void Management Policy | Tue, 20 Oct 2026 | 282KB |
Property Services
| Title | Added On | File Size | |
|---|---|---|---|
| Adaptations Policy | Tue, 20 Oct 2026 | 243KB | |
| Asbestos Management Policy | Tue, 20 Oct 2026 | 224KB | |
| Asset Management Strategy Nov 2024 | Tue, 20 Oct 2026 | 244KB | |
| Electrical Safety Policy | Tue, 20 Oct 2026 | 133KB | |
| Factoring Policy | Tue, 20 Oct 2026 | 210KB | |
| Fire Safety Policy | Tue, 20 Oct 2026 | 145KB | |
| Forced Access Policy | Tue, 20 Oct 2026 | 222KB | |
| Gas Safety And Maintenance Policy | Tue, 20 Oct 2026 | 238KB | |
| Legionella Policy | Tue, 20 Oct 2026 | 173KB | |
| Procurement Policy | Tue, 20 Oct 2026 | 210KB | |
| Repairs And Maintenance Policy | Tue, 20 Oct 2026 | 515KB |
Finance and Adminstration
| Title | Added On | File Size | |
|---|---|---|---|
| Financial Regulations And Procedures | Tue, 20 Oct 2026 | 296KB | |
| Purchasing Policy | Tue, 20 Oct 2026 | 208KB | |
| Treasury Management Policy | Tue, 20 Oct 2026 | 271KB |
Human Resources
| Title | Added On | File Size | |
|---|---|---|---|
| Attendance And Absence Management | Tue, 20 Oct 2026 | 449KB | |
| Conditions Of Service | Tue, 20 Oct 2026 | 437KB | |
| Dignity At Work | Tue, 20 Oct 2026 | 210KB | |
| Internet And Email Policy | Tue, 20 Oct 2026 | 264KB | |
| Menopause Policy Feb 2025 | Tue, 20 Oct 2026 | 248KB | |
| Occupational Driving Policy | Tue, 20 Oct 2026 | 154KB | |
| Recruitment Policy | Tue, 20 Oct 2026 | 209KB | |
| Salary Scales And Grades | Tue, 20 Oct 2026 | 58KB | |
| Training And Development Policy | Tue, 20 Oct 2026 | 242KB | |
| Staff Health And Safety Policy | Tue, 20 Oct 2026 | 422KB | |
| Stress Management Policy | Tue, 20 Oct 2026 | 209KB |
Summary of Policy Review
| Title | Added On | File Size | |
|---|---|---|---|
| Summary Of Policy Reviews 2024 2025 | Tue, 20 Oct 2026 | 44KB | |
| Summary Of Policy Reviews 2023 2024 | Tue, 20 Oct 2026 | 36KB | |
| Summary Of Policy Reviews 2019 2023 | Tue, 20 Oct 2026 | 55KB |