Our policies are available to read by selecting the appropriate department on the navigation panel. If you require any assistance in reading these, or if you would like them in an alternative format, please contact us.
You can find a table at beneath all our policy documents summarising when they were last reviewed and approved by our Management Committee.
Policies
Governance and Corporate
| Title | Added On | File Size | |
|---|---|---|---|
| Code Of Conduct For Governing Body Members | Tue, 10 Jun 2025 | 1MB | |
| Code Of Conduct Staff | Tue, 10 Jun 2025 | 175KB | |
| Complaints Procedure | Tue, 10 Jun 2025 | 604KB | |
| Customer Engagement Strategy 2025-2028 | Tue, 10 Jun 2025 | 250KB | |
| Data Protection Policy | Tue, 10 Jun 2025 | 283KB | |
| Data Retention Policy | Tue, 10 Jun 2025 | 256KB | |
| Entitlement Payments Benefits Policy | Tue, 10 Jun 2025 | 381KB | |
| Equality, Diversity and Inclusion Policy | Thu, 20 Nov 2025 | 279KB | |
| EVH Health And Safety Manual | Tue, 10 Jun 2025 | 4MB | |
| Freedom Of Information Policy | Tue, 10 Jun 2025 | 199KB | |
| Membership Policy | Wed, 09 Jul 2025 | 420KB | |
| Notifiable Events Policy | Wed, 09 Jul 2025 | 306KB | |
| Risk Management Policy | Wed, 09 Jul 2025 | 248KB | |
| Whistleblowing Policy | Thu, 20 Nov 2025 | 186KB | |
| Unacceptable Behaviour Policy | Thu, 20 Nov 2025 | 180KB |
Housing Management
| Title | Added On | File Size | |
|---|---|---|---|
| Abandonment Policy | Wed, 09 Jul 2025 | 119KB | |
| Allocations Policy | Tue, 10 Jun 2025 | 299KB | |
| Antisocial Behaviour Policy | Tue, 10 Jun 2025 | 302KB | |
| Domestic Abuse Policy | Wed, 09 Jul 2025 | 352KB | |
| Mutual Exchange Policy | Tue, 10 Jun 2025 | 153KB | |
| Pets Policy | Wed, 09 Jul 2025 | 195KB | |
| Rent Arrears Policy And Procedures | Tue, 10 Jun 2025 | 281KB | |
| Rent Setting Policy | Tue, 10 Jun 2025 | 197KB | |
| Void Management Policy | Wed, 09 Jul 2025 | 282KB |
Property Services
| Title | Added On | File Size | |
|---|---|---|---|
| Adaptations Policy | Wed, 09 Jul 2025 | 243KB | |
| Asbestos Management Policy | Tue, 10 Jun 2025 | 224KB | |
| Asset Management Strategy Nov 2024 | Wed, 09 Jul 2025 | 244KB | |
| Electrical Safety Policy | Tue, 10 Jun 2025 | 133KB | |
| Factoring Policy | Tue, 10 Jun 2025 | 210KB | |
| Fire Safety Policy | Tue, 10 Jun 2025 | 145KB | |
| Forced Access Policy | Wed, 09 Jul 2025 | 222KB | |
| Gas Safety And Maintenance Policy | Wed, 09 Jul 2025 | 238KB | |
| Legionella Policy | Tue, 10 Jun 2025 | 173KB | |
| Procurement Policy | Tue, 10 Jun 2025 | 210KB | |
| Repairs And Maintenance Policy | Wed, 09 Jul 2025 | 515KB |
Finance and Adminstration
| Title | Added On | File Size | |
|---|---|---|---|
| Financial Regulations And Procedures | Tue, 10 Jun 2025 | 296KB | |
| Purchasing Policy | Wed, 09 Jul 2025 | 208KB | |
| Treasury Management Policy | Tue, 10 Jun 2025 | 271KB |
Human Resources
| Title | Added On | File Size | |
|---|---|---|---|
| Attendance And Absence Management | Wed, 09 Jul 2025 | 449KB | |
| Conditions Of Service | Tue, 10 Jun 2025 | 437KB | |
| Dignity At Work | Tue, 10 Jun 2025 | 210KB | |
| Internet And Email Policy | Tue, 10 Jun 2025 | 264KB | |
| Menopause Policy Feb 2025 | Wed, 09 Jul 2025 | 248KB | |
| Occupational Driving Policy | Wed, 09 Jul 2025 | 154KB | |
| Recruitment Policy | Tue, 10 Jun 2025 | 209KB | |
| Salary Scales And Grades | Tue, 10 Jun 2025 | 58KB | |
| Training And Development Policy | Tue, 10 Jun 2025 | 242KB | |
| Staff Health And Safety Policy | Tue, 10 Jun 2025 | 422KB | |
| Stress Management Policy | Wed, 09 Jul 2025 | 209KB |
Summary of Policy Review
| Title | Added On | File Size | |
|---|---|---|---|
| Summary Of Policy Reviews 2024 2025 | Tue, 10 Jun 2025 | 44KB | |
| Summary Of Policy Reviews 2023 2024 | Tue, 10 Jun 2025 | 36KB | |
| Summary Of Policy Reviews 2019 2023 | Tue, 10 Jun 2025 | 55KB |