Useful Contacts
This section provides information on local organisations and what they can offer including Housing Benefit and Citizens Advice, bulk uplift, pest control and Crimestoppers.
Useful Contacts
Welfare Rights Service
Yorkhill Housing Association Ltd
1271 Argyle Street, Glasgow G3 8THT: 0141 285 7910
E: administration@yorkhillha.orgHousing Benefit Office
45 John Street, Glasgow G1 1LY
T: 0141 287 5050
W: www.glasgow.gov.uk (search Housing Benefit)Universal Credit
FREEPOST TETEU-LGUJ-SZLG
Universal Credit, Post Handing Site B,
Wolverhampton WV99 1AJT: 0800 328 5644
Text: 0800 328 1344
W: www.gov.uk/universal-creditDrumchapel Citizens Advice Bureau
195C Drumry Road East
Glasgow G15 8NST: 0141 944 2612
W: www.drumchapelcab.org.ukEmails can be submitted via the website's online form
Glasgow City Council Social Work - Debt Advice
T: 0141 287 8732
W: Welfare Rights and Money Advice - Glasgow City CouncilScottish Independent Advocacy Alliance
T: 0131 510 9410
E: enquiry@siaa.org.uk
W: Home - Scottish Independent Advocacy AllianceGovan Money Matters
Orkney Street Enterprise Centre, Unit 1,
18-20 Orkney Street, Glasgow G51 2BXT: 0141 445 5221 / 7618 (fax)
E: advice@moneymattersweb.co.uk
W: www.moneymattersweb.co.ukDrumchapel Money Advice Centre
(Referral via Yorkhill Housing Association)
Unit 1 KCEDG
Commercial Centre, Ladyloan Place,
Drumchapel, Glasgow G15 8LBT: 0141 944 0507
E: admin@d-mac.org.uk
W: https://d-mac.org.uk/Financial Services (Mail Only)
Glasgow City Council, PO Box 36
Glasgow G1 1JEGlasgow Central Citizens Advice Bureau
The Mitchell Library, 201 North Street, Glasgow G3 7DN
T: 0141 552 5556
W: www.glasgowcentralcab.org.ukEmails can be submitted via the website's online form
Glasgow Northwest Citizens Advice Bureau
2nd Floor, 1455 Maryhill Road, Glasgow G20 8YA
T: 0141 948 0204
W: www.gnwcab.org.uk/Emails can be submitted via the website's online form
Step Change Debt Charity
2nd Floor, Finlay House, 10-14 West Nile Street, Glasgow G1 2PP
T: 0800 138 111
W: StepChange Debt Charity. Free Expert Debt Help & AdviceGovan Law Centre
Unit 4-6, 18-20 Orkney Street, Glasgow
G52 2BZT: 0800 043 0306
E: m@govanlc.com
W: https://govanlawcentre.org/Money Advice Scotland
5 Redwood Crescent, East Kilbride, G74 5PA
E: info@moneyadvicescotland.org.uk
W: www.moneyadvicescotland.org.ukGlasgow City Council
Customer Care Team, City Chambers
Glasgow G2 1DUT: 0141 287 2000
W: www.glasgow.gov.orgPest Control - Glasgow City Council
T: 0141 287 1059
E: LES-PestControl@glasgow.gov.ukInformation Leaflet (June 2024)
Noise Team - Glasgow City Council
For noise from commercial premises.
T: 0141 287 6688 (5pm-3am)
Further info on the service is available via this link: Reporting a Noise Problem - Glasgow City Council
Bulk Uplift - Glasgow City Council
T: 0141 287 9700 (Tuesday and Wednesday 9am - 3pm)
You can also use the MyGlasgow App from £5 per item.
Bulk Uplift Procedure
Glasgow City Council provides a Bulky Waste Collection service (note: this service is chargeable). Bulky Waste items are those that do not fit into your wheeled bin.
Should you have any bulk items that require to be picked up you should put them out in the backcourt. Please do not block access to the bins or put bulk items in the binstore.
It is also requested that you do not present your bulk item(s) until the day before your agreed collection date.
Residents who cannot access the internet can phone 0141 287 9700 on Tuesday and Wednesday 9am - 3pm to place a request.
Please note that only items reported will be lifted by the cleansing department.
Further information on bulk waste, arranging uplifts and how charges work can be found by following this link: Collection of Bulky Waste Items - Glasgow City Council
If you happen to have any items that could re-used by charities, this link can help you find local charities who may be able to use the items: reusetool.zerowastescotland.org.uk
Scottish Gas Network/Transco
Emergency – If you smell gas
T: 0800 111 999
To find out who supplies your gas:
Tel: 0870 608 1524
British Gas (Meter Readings)
T: 0330 100 0056
British Telecom
T: 0800 800 150
Close Lighting
Any close lighting repairs
T: 0800 595 595
Crime Stoppers
To report crime anonymously
T: 0800 555 111
NHS Inform
Web Link: Health and Wellbeing services | NHS Inform
SP Energy Networks
No power to building
T: 0800 092 9290
or 105
To find out who supplies your electric:
T: 0330 101 0444
Scottish Power (Meter Readings)
T: 0800 027 0072
Scottish Water - No water to building
T: 0800 077 8778
Emergency repairs out of office hours
Call Saltire on: 01698 743612
Police Non-emergency
T: 101
Glasgow Community Food Network
Find Local Food Services
Find Local Food Services Map | Glasgow Community Food Network
YHA General & Emergency Repairs
Main Office 0141 285 7910
All tenants emergency repairs call Saltire on 01698 743612
Overnewton Court tenants heating call ECG 01698 828778 (office hours) and Out of hours call 07817 482 637 or 07817 614 337
All tenants & owners on gas contract, heating repairs call Alba Gas 0141 445 4422 (office hours) or Out of hours call 07717 377 352
Visit the Community Council website and Facebook page - YKCC are a voluntary group of local people promoting the interests of the Yorkhill and Kelvingrove community.